Integrity

— Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

 — We thrive on creativity and ingenuity. We seek the innovations and ideas that can change the industry. We anticipate industry changes and move quickly to embrace them. We are not afraid to take informed, responsible risk. The world is constantly changing; people want access to information wherever they are, whenever they need it. We’re always looking for new systems, processes and technologies that offer new and better solutions for our employees and service to our clients.

 — We will be a world-class leader in every aspect of our business and in developing our team leadership skills at every level; in our management performance, in the way we manage, assist and support our clients, and in our financial results.

— We value ourselves, others, property and diversity. We show appreciation for the sacrifices that have been made for our benefit. We embrace the ability to understand where our rights end and someone else’s begin.

— Fulfilling our obligation of building a better, stronger and more durable company for future generations, meeting our commitments to clients, acting with an owner mentality, developing our people and helping improve communities and the global environment.

— We firmly believe that education is an integral part of providing quality management service to our clients. Not only education for our staff but our clients as well. The more our clients understand our business, the better prepared they are to work with us in managing their communities.

— We respect our clients above all else and never forget that they come to us by choice. We share a personal responsibility to maintain our clients’ loyalty and trust. We listen and respond to our clients and seek to exceed their expectations.

— We share an infectious sense of mission to make an impact on society and empower consumers in ways never before possible. We are committed to serving our communities.